Telecommunications
[GSNEWS] GSNews: Move to new telephone system continues
Georgia Southern University completed Phase 2B of its change to theAvaya VoIP telephone system last week. The following campus buildings
now use the 478 (GSU) prefix:
Forest Drive Building
Hendricks Hall
Scene Shop
Ceramics and Sculpture Studio
Carroll Building
Fine Arts Building
Newton Building
Henderson Library
Math/Physics Building
Telephone numbers for these buildings will use the 478 (GSU) prefix;
however, their four-digit extension number will remain the same.
Phase 2C of the change to the Avaya VoIP telephone system will take
place March 31-April 1. The following campus buildings will be part of
the 2C “cutover”:
Herty Building
Biology Building
IAP Building
Carruth Building
College of Science and Technology Building
Center for Art and Theater
By Friday, April 4, telephone numbers for these buildings will use the
478 (GSU) prefix; however, their four-digit extension number will remain
the same.
Internal (intra-campus) calls require special attention: If you have an
old number and are calling someone with a 478 prefix, you will need to
dial 9 and the complete number, just as if you were making an outside
call. If you have a 478 prefix and are dialing someone with an old
number, you will have to dial 9 and the complete number, just as if you
were making an outside call. If you have a 478 prefix and are dialing
someone with a 478 prefix, you will only need to dial “8” and their
four-digit extension.
As the entire campus moves to the new system, previous telephone
numbers will have an automated message that provides callers with the
new campus number (e.g. “This number has been changed. The new number
is 478-XXXX”). Even after the new system is completed, messages will
be available for a year.
Telephone numbers in the University’s Web directory
http://directory.georgiasouthern.edu will be updated as the cutovers
occur. Individual Human Resources information will be updated with new
numbers, at the same time updating information for the Eagle Alert
system.
As each building moves to the new telephone system, training sessions
will be offered. Please check with your administrative secretary for the
time and place of training. Telecommunications will also provide
tutorials on how to reconfigure voice mail in the new system.
Once your department has been moved to the new telephone system, please
review all your department’s Web pages and update the telephone
numbers that have changed.
For questions call the Telecommunications Office at x5000.
Christian Flathman
Director, Marketing & Communications
Georgia Southern University
P.O. Box 8055
Statesboro, GA 30460
Visit Georgia Southern University online at: www.georgiasouthern.edu or
http://online.georgiasouthern.edu