Computer Helpdesk

The Computer Help Desk provides technical support for standard hardware and software used by Georgia Southern faculty and staff. In addition, the unit helps students living in campus residence halls connect their computers to the campus network.

The Computer Help Desk provides the following services:

• Application Consulting and Support - provides operational support of standard Georgia Southern applications: configuring hardware and software as well as trouble-shooting and repairing equipment.
• Call Center - responds to questions and requests through telephone calls, and email submissions. Staff can often provide you with solutions over the phone.
• Site-licensed Software - maintains and distributes the university’s site-licensed computer programs.
• Technology Purchasing - assistance in choosing and purchasing standard computer equipment and software.