Frequently Asked Questions
The Controller's Division uses Crystal Enterprise software to provide various financial/budget and business services data to faculty and staff. User access
to the various reports must be approved by the appropriate Dean or Director. Click the link to IT
Service Crystal Enterprise page for a user id request form and instructions for obtaining a user id.
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Where do I go for help with logging on to Crystal Enterprise reports or using the software?
IT Services Helpdesk. -
Where do I go for help with the Financial Reports and questions regarding data in the reports?
See instructions found Running the Departmental Financial & Budget Reports. If you have further questions contact Financial Accounting. -
How recent is the data on these reports?
The data files used to present these reports are updated nightly from the institutions Peoplesoft Financial/HRMS databases. Therefore, the data to see today is as of the day before (Example: Checks written and posted on Tuesday may be viewed on the reports on Wednesday) -
What other reports are in development for access via Crystal Enterprise?
Grant Expense Reports; Revenue detail from Banner Cash Receipts; Budget data and amendments; Departmental equipment inventory; Agency account; Departmental payroll and position data; Departmental Sales and Services(DSS) reports.