eDeposit – FAQ’s

Parent Login – FAQs

 

1.     What is Parent Login?

 

2.     What will my parent or guardian have access to with the Parent Login?

 

3.     How do I set up a Parent Login?

 

4.     Can my parent set up their Parent Login?

 

5.     I have lost the password for my Parent Login.  Can you give it to me or reset it for me? 

 

6.     How do I change the Parent Login password?

 

7.     Are students required to have a Parent Login?

 

8.     I no longer need a Parent Login.  How do I remove it?

 

9.      Do I need to apply each semester?

 

10.    Who should I contact with questions?

 

 

 

1. What is Parent Login?

The Parent Login will allow Georgia Southern University students to establish a secure username and password for their parent, guardian or spouse to use to view their student account invoice and make online payments. 

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2.What will my parent or guardian have access to with the Parent Login?

          The login will allow a parent or guardian to access their student’s account online anytime, anywhere.  Users will be able to review student account charges for tuition, fees, housing and meals; they may review payments made or anticipated payments to be made from sources such as financial aid.  Users will be able to pay balances due online via free electronic webCheck payment or via credit card (MasterCard, American Express and Discover); a 2.75% convenience fee does apply to credit card payments.  More services and features are planned to be added to the Parent Login in the future.

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  1.  How do I set up a Parent Login?

To establish a Parent Login, a Georgia Southern University student will

·        Access MyGeorgiaSouthern from the Georgia Southern University home page at http://www.georgiasouthern.edu

·        Enter the student’s user name and password

·        Click on “Personal Settings”

·        Click on “Create parent login account”

·        Write down user name and password created for Parent Login

·        Provide Parent Login user name and password to parent, guardian or spouse

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  1. Can my parent set up their Parent Login?

No.  To ensure security and to protect a student’s rights under FERPA, a student must establish the Parent Login. 

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  1. I have lost the password for my Parent Login.  Can you give it to me or reset it for me? 

No.  Only a Georgia Southern University student may create, delete or change a password for a Parent Login Account. 

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  1. How do I change the Parent Login password?

Students must change Parent Login passwords

·        Student will access MyGeorgiaSouthern from the Georgia Southern University home page at http://www.georgiasouthern.edu 

·        Enter the student’s user name and password

·        Click on “Personal Setting”

·        Click on “Change Your Parent’s Password”

·        Write down user name and password created for Parent Login

·        Provide Parent login user name and password to parent, guardian or spouse

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  1.  Are students required to have a Parent Login?

No.  Parent Logins are not required.  They may be set up by students to allow their parents, guardians or spouse an easy, secure method to view their student account and make payments online.

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  1. I no longer need a Parent Login.  How do I remove it?

A Georgia Southern University student may delete a Parent Login at any time by following the same online directions above but clicking on “Delete Parent Account”.

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  1.  Do I need to apply each semester?

No.  Once established a Parent Login will remain until it is deleted by the student. 

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  1.  Who should I contact with questions?

Questions should be directed to

Office of Student Fees

stufee@geogiasouthern.edu

(912) 478-0999 Monday through Friday, 8 am to 5 pm

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Establishing a Parent Login

Parent Login at GSU


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