Student technicians who support technology for students living in Georgia Southern University Residence Halls. The team can be reached by phone at 478-7971, in person by visiting Southern Courtyard, e-mail ResNet, or by submitting a trouble ticket to the Call Center.
Don't stress! The helpdesk allows staff to submit assistance requests (tickets) concerning techical issues such as upgrades, Diebold, Banner, networking, security, RMS, Medicat, printing, Web assistance, etc.
The ITS - Auxiliary Services team (formerly ASIS) is a department of Georgia Southern's Information Technology Services and is staffed by professional consultants and student employees who are trained to assist Georgia Southern's Auxiliary Services staff with technical issues. Auxiliary Services includes and is not limited to The University Store, The IT Store, Food Service units, EagleCard Office, Health Services, Transportation Services, Eagle Print Shop, and University Housing (Residence Life).
If you are employed as Auxiliary Services staff and have a computer question or a need for assistance, please contact the the ITS - Auxiliary Helpdesk. If you are a student living in Residence Life housing, please consult our resNet section.
We can be reached immediately by phone Monday - Friday from 8 am to 5 pm. E-mails and tickets are received 24 hours and are addressed during business hours.
912-478-1193 (ask for technical staff)
helpdesk requests
e-mail us
(University Housing)
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