RESNET - Website

Student technicians who support technology for students living in Georgia Southern University Residence Halls. The team can be reached by phone at 478-7971, in person by visiting Southern Courtyard, e-mail ResNet, or by submitting a trouble ticket to the Call Center.

AUXILIARY STAFF! HAVE A TECHNICAL PROBLEM?

Don't stress! The helpdesk allows staff to submit assistance requests (tickets) concerning techical issues such as upgrades, Diebold, Banner, networking, security, RMS, Medicat, printing, Web assistance, etc.

- ADOBE READER IS REQUIRED -

adobe acrobatAcrobat Reader is required to to view and print forms. You may download Acrobat Reader from http://www.adobe.com.

- CAMPUS FORMS -

  • Absence and Leave Requests
  • Acquisitions/Transfer of Equipment Forms
  • Account Request forms for new Application/ WebXtender Accounts
  • Account Request firns for Judicial Officer
  • Annual and Sick Leave Requests
  • Campus Approved Software
  • Computer Configuration Recommendations and Technology Purchases
  • Fuel Authorization Forms
  • Performance Appraisal Forms for Professional and Classified Employees
  • Performance Appraisal Forms for Vice Presidents, Assoc. Vice Presidents, Deans, Assoc. Deans & Directors
  • Purchase MSD software
  • Purchase Requisition Forms in PDF format
  • Purchase Requisition Forms in Word format
  • Telecommunications Work Orders
  • Visa Activity Logs
  • Visa Dispute Forms
  • Faculty/Staff Account Request forms for Novell, Groupwise Email and Banner Account

  • Use the following Context information to complete your account request forms: 
    Eagle Dining Services Context = FOOD.AUX.VPB.GASOU
    Health Services Context = HLTH.AUX.VPB.GASOU
    University Housing Context = HOUSE.AUX.VPB.GASOU
    University Store, IT Store and Print Services = STORE.AUX.VPB.GASOU
    Auxiliary Headquarters Context = HQ.AUX.VPB.GASOU
    Transportation Services Context = PARK.AUX.VPB.GASOU
  • Use this Server Information to complete account request forms:
    CLUSTER1_HOME_SERVER
  • Departmental Student Accounts for Novell and Groupwise Accounts
    http://services.georgiasouthern.edu/computercenter/ap_generic_stu.doc
  • Departmental Student Accounts- change form for Novell and Groupwise Accounts
    http://services.georgiasouthern.edu/computercenter/ap_dept_stu_chg.doc